Learning Outcomes

Introduction to Zoho CRM

Working with a Client

Zoho CRM Customisation

Zoho CRM Automation

Lesson Summary

This module acquaints you with the world of Customer Relationship Management. You will find a comprehensive guide to using Zoho CRM, covering everything from the fundamentals to work with a client to customisation and automation tips.

Introduction to Zoho CRM - Course Assessment

Master the subtleties of enhancing customer lifetime value using Zoho CRM with this free online course.

Do you work in sales and need to keep track of potential customers? Or are you a customer service staffer who wants to understand the history of a customer's dealings with your company? Or maybe a manager who wants to view reports to see how many new clients have signed up? If so, this sales and marketing course will help you build long-lasting and productive relationships with clients using Zoho customer relationship management (CRM).

AI Prompting with Google: From Beginner to Certified

Coursera’s 2025 Strategy: Focusing on Campus, Scaling Back Degrees

EdX’s 2021: Year in Review

9 Best GIS Courses for 2025: Navigating Spatial Data

7 Best TikTok Marketing Courses for 2025

The Day MOOCs Truly Died: Coursera’s Preview Mode Kills Free Learning

Udemy Earns More, Pays Instructors Less: Class Central Exclusive

Duolingo’s Q4 2025: Record Revenue, Record Stock Drop, One Massive Buyback

9 Best Quilting Courses for 2026: Turn Fabric Scraps Into Heirlooms

7 Best Low-Code/No-Code Development Courses for Beginners in 2025

The Business of Online Education: A Deep Dive Into Coursera’s Financials

How GenAI Costs Sank Duolingo’s Stock 20% (A Non-AI Generated Analysis)

Coursera and Udemy Shareholders Approve Merger With 99% of Votes

Layoffs Hit Udemy: 20% Out as Some Jobs Move Overseas

12 Best Data Structures & Algorithms Courses for 2025

The Rise of AI Search: ChatGPT Surpasses DuckDuckGo, Threatens Bing