Learning Outcomes

The Information System

Elements in the Study of Information Systems

Lesson Summary

In this module you will learn about business processes, what an information system is, the elements in the study of information systems, and about the terms “system” and “subsystem”.

Business Process

Logical Components of a Business Process

Output Flow and Users

In this module you will learn about the logical components of a business process, what a business process is, and its components, the “Business Process” model, the system output flow and users.

Management Uses of Information

Overall Information Quality

In this module you will learn about management uses of information, the difference between data and information, and the qualities of information.

Physical Data Flow Diagrams

Logical Data Flow Diagrams

Learn about what a Data Flow Diagram (DFD) is, the differences between a logical and physical DFD, and the terms “balanced” and “top-down partitioning”.

What is a System Flowchart?

Common Systems Flowcharting Routines

System Flowcharting Guidelines

Learn more Reading System Flowcharts, what is a system flowchart is, and the system flowchart symbols.

Entity-Relationship Diagrams

Learn more about reading entity-relationship diagrams, what an entity-relationship diagram is, and the different relationships among these entities.

Management Decision Making

Business Intelligence Systems, OLAP, and Group Support Systems

Artificial Intelligence

Learn about processes involved in decision making along with  some of the information tools designed to help decision makers, the function of Neural Networks and the four levels of expertise that can be applied to unstructured decisions.

Gathering and Storing Knowledge

Creating A Knowledge Culture

Learn about the process known as Knowledge Management, what is meant by “groupware systems”, and the two reasons that knowledge is often slow to enter such systems.

Diploma In Business Process Management - First Assessment

You must score 80% or more to pass this assessment.

System Development and Phases, Steps, Purposes and Tasks

Controlling the Process

Business Process Engineering

Learn about Systems Development, systems development life cycle (SDLC), the different meanings of SDLC, and the key points of ISO-9000-3 and Capability Maturity Model.

Triggering System Development, Definition, Goals and Gathering Facts

Devise the Project Plan

Learn more about a system survey and its goals, the aspects of feasibility and the need for obtaining approvals.

Definitions and Goals

Define Logical Specifications and Design Alternative Physical Systems

Complete and Package the Systems Analysis Documentation

Learn more about the term “Systems Analysis", how systems analysis can become structured, the goals of system analysis, and the studies carried out in systems analysis.

Systems Selection

Hardware and Software Acquisition Alternatives

Learn more about systems selection, the goals of systems selection, the systems implementation phase, the systems operation phase and its two steps, the development process, systems maintenance and the process of choosing computer software and hardware.

Systems Design - Learning Outcome

Prepare Requests for Proposal, and Data & Criteria

Introduction to Systems Design

Intermediate Steps

In this module learn more about the term “request for proposal”, the different steps involved in the process of evaluating the vendor proposals, and the three objectives of the evaluation team. Along with the concept of system design and the steps involved.

Introduction to Systems Implementation

Testing and Obtaining Approvals

The Post-Implementation Review & System Maintenance

Learn about systems implementation, the systems implementation goals, and the implementation approaches that can be taken to install the new or modified system.Along with learning about “system maintenance", the periodic examination of the system by organisations, the different types of periodic examination, the post-implementation review, and the post-implementation review goals.

Diploma In Business Process Management - Second Assessment

Diploma In Business Process Management - Final Assessment

Learn more about business process management, systems analysis and design, and their implementation with this course.

Diploma in Business Process Management

This free online Diploma in Business Process Management course will explain business intelligence and knowledge management systems, systems analysis, systems design, and systems implementation. Major advances in technology have resulted in the widespread implementation of information system into businesses and organizations. With this course, you will learn how to design, test, and implement information systems for a business process.